Never ever had I had this problem with any job I've worked with. But for the times i have worked here in NYC, the manager goes into the time and attendance log and cuts the hours.
For example, I worked XMas day (with my store manager) and didn't receive a 30 minute break. Originally I wasn't supposed to because I was scheduled for less than 6 hours. We were super super busy that day, so of course we didn't get out on time. And I exceeded 7 hours, without a 30 minute break or a 10 minute break for more than 6 hours. So i check my hours the next day, and it shows that I clocked out for a 30 minute break. I brought this to the managers attention and she said she will fix it. First of all, she shouldn't even be messing with it. Second of all, she fixed it so that it looked like I was on the clock for 30 minutes later with a meal break.
Ex:2
This location makes $30,000 per week. We originally had 3 closers, and we had to be out in 45 minutes after closing the doors. Even then, it was impossible. But the workers would clock out because they were told by management that they had to. So they would be working off the clock for hours. We're to down to 2 closers!!! The very first night I closed at that store, I closed wit the assistant manager, and as soon as 12:15 hit he told me to clock out. I refused. I was shocked and replied "But we're still working, we're not done' and he says "I know, but we have to." This is not Starbucks policy. And this was coming from the ASM.
So I closed last night, what a horrible close it was. On top of being beyond frustrated, tired, and rushed (I worked non stop since the second i walked in) we clocked out at 12:30 am. It was a horrible close, I know it was, but i was under so much pressure of being out on time or not getting paid for it. I check my hours today, and the manager clocked me out at 12:15am.
Tonight literally had t be the worst night of my life. I felt like i was going to faint. I can't explain to you how fast I was moving and running around like a chicken with it's head cut off. This is not healthy. I cried, I bawled after I walked out. I sweated like a pig. 2 closers! And we clocked out at 12:45am. 30 minutes after the time were supposed to. And it's just going to get cut again. I shouldn't even be this stressed out at work. I've been with Starbucks for 2 years. I reported the manger twice already though the 1-800 starbucks number. PLease please help me. This is illegal!|||Document, document, document. This is number one if you want to make a formal complaint that goes anywhere. Beyond that, I would suggest calling the corporate offices for Starbucks. I work for Costco and this has worked there, it is easy to get ahold of a person through our employee hotline, but if this is not the case with Starbucks, you need to take the complaint outside the company - this is why we have labor laws, to keep employees healthy. If your managers had a clue, they would know that healthy and happy employees work harder are more efficient...|||Starbucks is a big company, they will have an HR department that should help you out. Great advice above to write down anytime you know that you worked overtime and your managers reduced your hours worked. The Department of Labor is on your side and I can't imagine that corporate HR wouldn't help.
Report Abuse
|||OSHA|||New Job, Report.|||wow im so sorry, what is happening to u is certainly illegal and ur manager sounds either really dumb and is making mistakes he shouldnt be or he is being cruel and cutting the amount of time u have actually worked on the clock. 1. you could either sit down with the manager and talk to him about ur complaints or write him a letter 2. change jobs, there are probably several starbucks in the brooklyn area. 3. quit working for starbucks, but 2 years is a long time and if u enjoy it u shouldnt have to quit. 3. keep reporting the manager if this continues 4. u may be able to file a police report since they are technically not paying u for the time uv worked, they are stealing from u. wow this is long, k, well hope u get this figured out, u sound stressed and slightly miserable, bad day, i know, sux u have to go through this. calm down, think clearly, and take action. good luck.
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